Service Status
Last updated: December 11, 2025
This page provides a quick, human-readable overview of the current status of Fullsurf services. If you’re seeing errors or can’t log in, check this page first — and if in doubt, you can always text or call 808-582-2552.
Current Status by Component
Webmail (full.surf)
Login, reading mail, sending mail via the web interface.
IMAP / POP access
Accessing your mailbox from email apps (iPhone, Outlook, etc.).
SMTP (sending mail)
Sending email from webmail and email apps.
Billing & account portal
Signups, renewals, and account management.
Recent Incidents
(You can edit this section manually whenever something happens.)
No recent incidents to report. If you’re experiencing an issue that isn’t listed here, please reach out to support so we can take a look.
Example (replace with real incident):
[2025-12-01] Brief webmail slowdown for some users due to maintenance.
Resolved after scaling adjustments and additional monitoring. Total impact: approximately 15 minutes.
Need help right now?
If you can’t access your email or think something is broken, you can contact us:
- Text or call: 808-582-2552
- Email: support@fullsurf.com
We’ll update this page as needed during larger outages or maintenance windows.