These Terms of Use (“Terms”) govern your access to and use of the Fullsurf.com website, billing portal, and email services (together, the “Service”), operated by Fullsurf (“we”, “us”, “our”). By using the Service, you agree to these Terms.
1. Eligibility & Account Registration
You must be able to form a binding contract and comply with these Terms. You are responsible for maintaining credential confidentiality.
2. Service Description
Fullsurf provides hosted email accounts under @fullsurf.com, webmail at full.surf, IMAP/SMTP access, and support.
3. Acceptable Use
You may not use the Service for unlawful, abusive, or harmful activity, including spam, phishing, malware, harassment, or unauthorized access attempts.
4. Billing & Renewals
Subscriptions are billed in advance as shown in the billing portal. Plans may renew until canceled. Fees are generally non-refundable unless required by law or explicitly stated.
5. Priority Support
Priority support terms may include additional charges and limits as described in the billing portal and on the main site.
6. Availability
We aim to provide reliable service, but we do not guarantee uninterrupted operation. Maintenance or third-party issues may affect availability.
7. Data & Privacy
Our privacy practices are described in the Privacy Policy, which is incorporated by reference.
8. Intellectual Property
The Fullsurf name, branding, and site content are protected. You retain rights to your own email content.
9. Disclaimers & Liability
The Service is provided “as is” and “as available.” To the extent permitted by law, liability is limited as described here.
10. Suspension & Termination
We may suspend/terminate accounts that violate Terms or create risk. You may stop using the Service at any time.
11. Changes
We may update Terms from time to time, updating the effective date and providing notice where reasonable.
12. Contact
Questions? Email support@fullsurf.com or call/text 808-582-2552.